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How does delivery work?

Every www.paolafloral.com gift bouquet is personally hand-delivered by an industry professional. For same day delivery, orders must be received before 12:00 p.m. (Monday thru Saturday) in the recipient’s time zone. While Paola Floral always strives for same day service, orders received after 12:00 pm. may be delivered on the following day.

 

Unfortunately, time of delivery to rural route addresses, hotels, hospitals, military bases, or cemeteries cannot be guaranteed. Should you have a specific delivery time in mind for your arrangement, simply type it into the "special instructions" field during checkout. Paola Floral will do its best to accommodate your request.

 

Also Paola Floral recommends your gift order be placed at least five days before a major holiday.

A $5.00 delivery fee will be added to each gift bouquet you send.

 

What happens if the recipient isn’t there to accept the order?

Because all Paola Floral orders are personally delivered by a neighborhood florist, it’s never a problem that the recipient may have stepped away during the attempted delivery.

If you have any specific instructions for the delivery of your gift bouquet, be sure to enter that into the "Special Delivery Instructions" field during check out. Otherwise, the delivering florist may choose to:

  • Call the recipient to schedule an appropriate delivery time of your gift.
  • Leave a note on the recipient’s door asking them to contact the florist to schedule a good time.
  • Leave the arrangement in a covered, secure area of the home (porch, garage, or entrance).
  • Leave the gift bouquet with a neighbor, and place a message on the recipient’s door; sending them to the neighbor who is holding their gift.
  • Can I have flowers delivered to a hospital?

    The florists Paola Floral uses are experienced at making deliveries to hospitals. Please be sure to include the name of the recipient, hospital name and phone number, and room number or ward of the recipient when placing your order.

     

    Paola Floral will send your gift bouquet in accordance with facility procedures, as most hospitals will not allow florists to deliver into individual rooms. Please note – many ICU patients are not permitted to receive flowers. Please check with the hospital before placing your order.

     

    Phone 913.294.2314 or 1.800.353.0570  |  Fax 913.294.2315 |  E-Mail
    Copyright © 2005 Paola Floral & Gifts
    Created by Paola High School IHT
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